Talking to Sophie
The 911 operator was surprised when he heard the child’s voice. He asked her questions, such as her name and what was going on for her to call. Initially, she was upset that he wouldn’t just say he was helping, but she answered everything as best she could.
Talking to Sophie
Explaining the Situation
Sophie said that she and her mom lived alone, but her mother never woke up this morning. He asked where her mom was, and she told him she was in the bedroom. Finally, he got to the nitty-gritty, wanting to learn about her address.
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Explaining the Situation